Reader 5.0.5, 5.1 recommended!
or higher required! MS
Password, Subscription, and Profile changes?
Login with current userid-password. Click MYPROFILE button. You find
it all here.
Are Adobe 9 Reader and Internet Explorer 8 compatible?
If Adobe Reader 9 is installed, best results are obtained using the
Compatibility View feature of Internet Explorer 8.
What happens when the Vitalgov.net server is down for an extended
period of time?
Vital has installed a backup/alternate server at Vitaland.org or
VcomNJus.org. Most downtime problems
are handled within 1 hour and will not require a redirect to the
How current is the data on the website?
all Vital Online clients(districts/counties) the ModIV and completed
SR1A data is updated hourly. When a change
occurs on the Vital mainframe, that change is reflected in the
VitalWeb data within 1 hour. All Vital Online client data is
refreshed monthly. Non-Vital districts/counties (OPRA updated) are updated/refreshed
annually(usually in May) with ModIV data and monthly with SR1A data provided by N.J. OPRA requests. This is
indicated on the district select screen.
Q. I am considering subscribing to your service, however, how extensive is your data. For example, I would need it to search square footages on houses (usually shown on the SR1A).
data is provided on appropriate(usable,prop class) sr1a records since 1998 for districts that utilize/maintain and
print this data on the sr1a. If you were getting this data before from a district on the
printed sr1a, it will appear in vitalgov sr1a
cannot access property information after clicking on selected item.
Microsoft VBScript runtime error '800a000d'
Type mismatch: 'formatnumber'
/mod4dbrfx.asp, line 95
A. You must use Internet Explorer browsers. Non-IE browsers are not 100%
compatible. You can check browser compatibility at the myprofile
What is the taxyr column on the county/district page?
taxyr column on the county/district select page is not
the tax list year. The taxyr is the current transaction year which
is always looking forward. For a Vital Online client municipality the taxyr
column will be 1 plus the current year and will provide the current tax list year plus any current changes(i.e.
taxyr column is 2006 for year 2005).
The tax list year
property id data through December 31 of the previous year (i.e. 2005 tax list reflects property id data updates through
the year 2004).
For example: a taxyr of 2006 (today is 2/1/2005)
means that the district will show all updates through
December 2005 in addition to a minimum of the 2005 tax list data
(which reflects all updates through December 2004); a taxyr of 2005
means that only updates for a property id through
December, 2004(taxlist January 2005); a taxyr of 2004 means that the
site will show only data through December 2003(taxlist January
Hello, I have been using your site since July. I am uncertain of my
user subscription status. How do I find out?
Please see the MyProfile page. In the upper left hand corner of
the page your status is shown. Also, please notice your expiration
date towards the bottom of the page. The first box after the
expiration date is your status code to the system. F=freelist,
4=silver monthly, 5=silver annual, 6=platinum, 9=business partner,
Q. I still don't understand the difference between free and silver. I am a realtor
and would like to find age, sq. footage, assessment. Will I be able to get that, still, on your free version?
A. When you click the silver column(county/district page) you get silver...when you click the basic column you get basic...go ahead and try
it or see documentation/help..
keep getting session timeout, no bookmarks allowed errors. Why?
Session timeouts will occur if you have not accessed a page on the
website for about 20 minutes. To work around the timeout simply
advance to another page on the site within 20 minutes. Please use
the Log Out buttons whenever possible. The Log Out procedure page
cleans up after you and if you exit the browser session
without logging out you are still subject to the
full timeout interval before signing in again. The no bookmarks allowed
that the system(for security reasons) does not permit you to add a
data page to your favorites(bookmark) and then access that data
page without first signing in.
Hello, I am a real estate appraiser and have been using your site since April. It has saved me many hours of research time. I was wondering if there is a paid membership upgrade that would give me more info (room count, fpl,
etc.)? I was recently in a town that looked it up by signing onto Vitalgov. Thank you.
are referring to the Vital CAMA appraisal package installed in that
municipality. Currently we offer this product only to Vitalnet
Internals(Vital Online municipal clients) as VitalWeb Lookup
Platinum(on the VitalGov website). This package and data is only
available for municipalities that have contracted for the Vital CAMA
package. This is indicated on the County/District screen as a Y
under the heading Cama for the given municipality. We plan to offer
this package in the near future as an upgrade to the VitalWeb Lookup
My Adobe Reader takes a long time to open and display. How can I
Simply start Adobe Reader before opening PDF pages from the site.
have multiple versions of Adobe Reader installed. How do I get
VitalWeb Lookup to use the correct Adobe Reader version?
Multiple versions of Adobe Reader is not recommended,
especially if one is from Adobe Acrobat(full product). The preferred version
of Adobe is 5.0.5 or 5.1. Simply start the correct version of Adobe Reader before opening PDF
pages from our site. Invoke Adobe Reader version 5.0.5 or 5.1 before
starting your browser session.
My Adobe Reader will not work correctly with more than one browser
is correct. We recommend working with only one browser session. One
browser session per userid.
When clicking on a municipality to start the search process I get the error "file does not start
with '%pdf' or 'file does not exist'. What's wrong?
A. You may have multiple Adobe
versions installed or an Adobe version different from version 5.0.5 or 5.1, which
is recommended. You may have to REMOVE all Adobe Reader versions,
reboot your PC, and reinstall Adobe Reader 5.0.5 or 5.1. Searching
the Adobe Reader Support tutorials at Adobe.com may help.
Q. Hi! I keep getting a message from adobe acrobat that "there was an error opening this document. The file does not exist."
A. You either have multiple versions of adobe
installed or the incorrect version. Searching the Adobe Reader
Support tutorials at Adobe.com may help.
have Adobe Reader 6 installed. It appears to work okay until using
my browser navigation buttons. What's wrong?
Although Adobe Reader 6 is not recommended, this is the only
issue pending for VitalWeb Lookup
interacting with Adobe Reader 6. A known work-around is to
use the drop-down history links in IE6 (see
Will Adobe Reader 7 work?
A. Adobe Reader
7 does work. The only
issue pending for VitalWeb Lookup
interacting with Adobe Reader 7 is an occasional browser back button
inconsistency. The work-around is to
use the drop-down history links (see
here). Caution: Be careful when installng a new verson of Adobe Reader.
Multiple versions of Adobe seem to be problematic.
Vital Services Group is comprised of Vital Computer Resources, Inc.
and Vital Communication